/Terms & Conditions
HOTCASE LLC · 404781198

Terms & Conditions

Last updated: 2025

01

Company Information

CompanyHOTCASE LLC
Company ID404781198
Address16 Vasil Petriashvili Street, Tbilisi, Georgia
Email[email protected]
Websitewww.hotcase.ge
02

Overview

This document defines the terms of use between HOTCASE and the user. By using the website, you agree to these terms.

03

Service

HOTCASE allows users to:

  • Create custom phone case designs
  • Order online
  • Print cases instantly via HOTCASE machines

Production time is approximately 2–3 minutes.

04

Custom Products

All HOTCASE products are custom-made based on user uploads.

Because of this:

  • Orders cannot be canceled or returned once production has started
  • The user is responsible for the selected design, positioning, and content
05

Liability

HOTCASE is not responsible for:

  • Image quality or resolution
  • Incorrect positioning chosen by the user
  • Copyright or ownership issues of uploaded content
06

Refunds & Returns

Refunds or reprints are only provided if:

  • The product is defective
  • The print quality is clearly faulty

In such cases, HOTCASE may offer a reprint or a full refund.

07

Data Protection

We only collect data necessary to:

  • Process orders
  • Contact users

Data is protected and handled according to applicable laws.

08

Legal

These terms are governed by the laws of Georgia. Any disputes will be resolved in Georgian courts.

For questions, contact us at [email protected]